Hotel Corporate Regency mission is to provide authentic hospitality. We make a difference in the lives of people we touch every day. Our definition of hospitality.
To provide true and rich hospitality. We make a difference in the lives of those we touch every day - that is our definition of hospitality. We do this in an environment that respects all people and all ideas. We do it in an efficient way that leads to superior results.
Hotel Corporate Regency is a place where the genuine care and comfort of our guests is our highest mission. We promise to provide the finest personal service and facilities for our guests with a warm, relaxed and superior ambience.
- Guest is the most important factor in our business
- He is not dependent on us, we are dependent on him
- He is not an interruption to our work, he is the purpose of it
- He is not an outsider to our business, he is part of it
- We are not doing a favor to him by serving him
- He is doing us a favor by giving us an opportunity to do so. By: Mahatma Gandhi
Instant guest satisfaction is the priority of each employee
Conserving energy, proper maintenance of our hotels and protecting the environment is the responsibility of each employee
For us to operate competently and deliver on our commitments, it is very critical that everyone has open communication to obtain current, accurate and timely information.
NEVER LOOSE A GUEST
Whoever receives the complaint resolves it to the guest’s satisfaction that is what we believe in.